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November
22
2019

Conflict resolution is a professional learning session within Theme 6 of the Excellence in Headship programme.

This is a one-day session that explores the following:

  • identify the skills needed to understand conflict
  • leading strategies to address potential conflict situations
  • successfully manage conflict resolution
  • provide an overview of conflict management
  • explain the activities involved with the peer mediation and the conflict management model.

This programme is for Excellence in Headship participants only.

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